There are three ways to resolve this:

1 Close all known sessions, they could have a session hiding or on another device

2 Clear the users cache to resolve the issue - this clears alot of settings and items saved for a user and not always ideal

3 Clear the developers tools sessions

🟢 For Google Chrome (Mac)

Follow these steps

Google Chrome

Go to the page that is showing the error (the Agent Control Centre tab)

Right Click on the page anywhere

Go to 'Inspect'

Go to 'Application'

Go to 'storage'

Go to 'Session Storage'

Select the URl and right Click

Select 'Clear'

Go to 'Local Storage'

Select the URl and right Click

Select 'Clear'

🟢 For Google Chrome (Windows)

1. Right-click anywhere on the page.

2. Select Inspect from the context menu.

   • Or use the shortcut: Ctrl + Shift + I

   • This then opens the 'Developers Tool screen

3. In the Developer Tools panel, click the Application tab at the top.

   • If you don’t see it, 

   • Along the top bar of the DevTools, you’ll see tabs like:

   • Elements

   • Console

   • Sources

   • Network

4. Look to the far right of those tabs for:

5. >> (double chevron icon)
   👉 Click that

6. In the dropdown menu, click Application

7. In the left-hand sidebar, expand Storage.

8. Click on Session Storage.

9. Select the site’s URL under Session Storage.

10. Right-click the URL and choose Clear.

11. Then click on Local Storage.

12. Select the site’s URL under Local Storage.

13. Right-click the URL and choose Clear.

14. Close the DevTools tab and refresh the page (Ctrl + R).

15.