New listings: Number of listings pushed during reporting period

Enquiries: Number of portal enquiries responded to

Conversations: Number of conversational segments responded to by the Al in any communication medium, email, website.

People: Unique people spoken to in website conversations and email.

Engagement: Engagement is the actions spent on the listing. Includes but not limited to number of actions, chats, sessions, clicks, web form submission, document downloads, email questions, intents etc.

Views: Number of visitors in the online chat

Leads: number of contact forms filled out in conversation